Privacy Policy

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Data: Business details for service providers, preferences, and profile picture
• Booking Information: Service requests, booking details, location, and scheduling preferences
• Payment Information: Payment method details (processed securely through our payment partners)
• Communications: Messages, reviews, and feedback you share with us or other users
• Usage Data: Information about how you use our platform, pages visited, and features used

We use the information we collect to:

• Provide, maintain, and improve our services
• Process bookings and facilitate communication between customers and service providers
• Send you updates, notifications, and marketing communications (you can opt out anytime)
• Verify identities and prevent fraud or unauthorized access
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and resolve disputes
• Provide customer support and respond to inquiries

We may share your information in the following circumstances:

• With Service Providers: Contact details and booking information shared with providers to fulfill services
• With Payment Processors: Payment information shared with secure payment partners (Razorpay)
• For Legal Compliance: When required by law, regulation, or legal process
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and updates
• Access controls and authentication requirements
• Secure payment processing through PCI-DSS compliant partners

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at privacy@mnelectrical.sg

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Personalize content and advertisements
• Provide social media features

You can control cookies through your browser settings. Disabling cookies may affect some platform functionality.